Subject to these terms, we offer refunds on the purchase of all non perishable goods but not on the perishable items or on services, in which we provide perishable items or customized ordered items.. To file a complaint on any food services or orders, please contact us within 30 minutes of receiving said items or there can be no provisional credits given. On non perishable items purchased, there will be a 14 day grace period to return items or contact us regarding any purchases. If after 14 days have passed we can no longer give you a full refund.
To be eligible to return an item for a refund, it must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase.
Where items have been made or personalised for you, they are non-refundable unless defective. Please be sure to confirm all items prior to purchasing.
If you need to return an item, send us an email at our contact email address on this website and we will provide you with the address to return your items. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund and will process your refund within seven business days after the returned item is confirmed to be in reasonable condition.
When you are returning items, you should consider using a trackable shipping service or purchasing shipping insurance. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, other than for a faulty item, the cost of return shipping will be deducted from your refund.
AMA Curbside Cravings, believe in our customers and want them to be satisfied, whenever possible we will try our best to find a solution that we are all comfortable with, so please contact us regarding any issues with our products or service, as soon as a problem occurs. Thank you